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Our largest factories are in the USA, Germany, and China. Please contact us at contact@3dprintnexus.com – we'd be happy to assist you!
Free shipping on orders over $40. Please contact us if you would like to purchase samples.
Please note that orders shipped to Alaska, Guam, Hawaii, Puerto Rico, US military bases in the Americas, US military bases in Europe, and US military bases in the Pacific are not eligible for this free shipping offer. Please contact us for details on free shipping.
For any questions, please feel free to contact us at contact@3dprintnexus.com— we'd love to help!
Orders within the United States will be manufactured and shipped from the US factory, with an estimated production-to-delivery time of 3-8 days.
Orders from other regions are expected to take 7-20 days.
Please note that delivery times may vary slightly depending on your location, customs clearance, shipping service delays, or holidays.
1. Return Process:You can apply for a return or exchange within 30 days of receiving your order.
For returns or exchanges, please contact us: customer@flashforge.com.
2. Return Requirements:Products must be returned in their original packaging, and all accessories must be complete.
3. Return Shipping Costs:For returns not due to quality issues: The customer is responsible for return shipping costs.
For quality-related returns: WestPrint3D will cover the shipping costs and provide the customer with a shipping label.
4. Return Mailing AddressOnce your return request is approved, our customer service team will contact you with the warehouse address. Please do not return the goods to any address without our team's confirmation.
If you need any further assistance, please contact us:contact@3dprintnexus.com
Promotions, new products and sales. Directly to your inbox.